Connect your favorite tools to your phone system
Connect more than 175 CRM applications to your ROGER365 Contact Center with integration tool Bubble from Telecomlijn Zakelijk. Connecting your favorite CRM to ROGER365 is extremely important for improving customer satisfaction and working more efficiently.
We distinguish between CRM and Contact Center specific functionalities. If you are looking for the functionalities your CRM integration has to offer, please check the service description in the marketplace. The complete list of Contact Center-specific functionalities that ROGER365 supports can be found under tab functions, but we have already listed a few important ones for you. With the ROGER365 Contact Center integration, Telecomlijn Zakelijk offers:
- A fully embedded pop-up in ROGER365 itself, this provides unique experience for the agent.
- Pop-up notification on incoming and outgoing calls.
- Under the same user, link multiple CRM integrations to ROGER365 at no additional cost.
- The Call History function allows you to see all contact moments of Bubble users with the phone number over the last 90 days so you can immediately see which colleague had the last contact.
- Native application available for Windows & macOS.
- Easy and secure login based on Single sign-on (Microsoft, Google or Apple account).
Connecting Bubble - and thus more than 175 CRM applications - to your ROGER365 Contact Center is very easy. With Bubble, you connect the Contact Center ROGER365 based on the ROGER365 API. With this, you set up a secure and stable connection.All integrations for ROGER365
- Fully embedded pop-up
- Answer button
- Hangup button
- Call initiation
- Hold/Resume button
- Cold transfer button
- Attended transfer button
- Application Call Control
- Inbound events
- Outbound events
- Transfered events
- Admin account required
- User based